Conducting Performance Appraisals

1 Full Day

Because of a lack of time, feelings of discomfort in judging others, or uncertainty in how to deal with the confrontation which many feel is inevitable, few management tasks evoke more emotional reactions for both parties than performance appraisals do. During this workshop, participants learn ways to provide useable feedback, to build staff productivity and morale, and techniques for delivering performance feedback in a manner that makes it easy for the employee to hear and be receptive to.

Course Objectives:

• List and define the factors critical in shaping performance
• Write specific, measurable, achievable, and challenging goals
• Describe at least three non-monetary motivators
• Demonstrate problem-solving feedback techniques