Managing Diversity

1 Full Day

Let’s make sure that there are effective working relationships with diverse people at the workplace by teaching managers and supervisors how to respond to, and resolve day-to-day workplace situations while promoting a respectful and inclusive working environment.

Course Objectives:

• Identify the management responsibilities for maintaining and promoting a respectful and inclusive workplace
• Distinguish among illegal, impermissible and inappropriate conduct in the workplace
• Use four steps to address day-to-day workplace situations