Problem Solving & Critical Thinking

1 to 3 Full Days

For success in today’s fast paced, rapidly changing environment, managers, supervisors, and staff must be able to recognize opportunities for improved performance and constantly seek innovative solutions to the challenges facing their organization. Often, critical thinking and problem solving process skills are used throughout the day without a conscious awareness of the steps involved. This course provides participants with the critical thinking skills necessary to dismantle complex problems, as well as develops participants’ understanding of the problem solving process and how it is used for optimum outcomes.

Course Objectives:

• Learn to think consciously, deliberately, and skillfully
• State and describe the problem solving steps
• Demonstrate use of critical thinking to solve problems and make decisions
• Recognize the parts of logical reasoning
• Apply the universal standards of critical thinking
• Demonstrate the ability to apply the problem solving process in work situations
• Identify decision making processes
• Describe the “GAP” concept as it relates to successful problem solving