The Power of Listening

½ Day or 1 Full Day

Listening is the silent approach to success. The strongest influence on the quality and outcome of all communications is the ability to listen effectively. Only if you listen effectively can you respond appropriately. Improve your work performance by increasing your ability to listen effectively.

Course Objectives:

• Learn how listening approaches impact listening effectiveness
• Develop a willingness to listen actively and positively 
• Improve your ability to understand the purpose of different communications and respond appropriately
• Overcome listening barriers